Prior to determining our methods of quality control and measurements, we must answer the question: "What is the Standard?"
It is defined so that the client, contractor, or employees doing the task are in full agreement and understanding of what is expected.
The goal is to provide the optimum quality to the client, given the resources available and the financial constraints of the market place. We at Carnation Building Service, Inc. demand of ourselves the best quality allowed protecting our mutual interest-our valued clientele, our reputation, and our fair return on investment.
To track our performance is a lot of work and yes it meets with some resistance, yet there is a greater risk if the control mechanisms are not in place.
Unplanned labor cost
Dissatisfied clients and staff
We deliver on our promise to perform. Therefore, the higher the cleaning standard, the lower the direct and indirect costs to you.
Carnation Building Service, Inc. has developed a program that takes the client's specifications, and translates these into balanced work loads and classification job descriptions that will be a road map for our cleaning activities.
Only then can we expect our operative management and staff to deliver on your needs.
Implementation of a detailed Quality Control Management Program is the first vital step in achieving our goals The second is an involved management staff at all levels to monitor and communicate what is stated to you in the presentation.
The key to delivering on this goal of Quality Service At A Fair Market Price is the ability to communicate with our clients, tenants, and other users of the building.
Use this form for Quality Control Issues, Special Needs or Getting a Quote