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Carnation Building Services was founded in 1991 with a vision of providing high quality service at a great price. Today Carnation is responsible for the daily cleaning of more than 3.1 million square feet.

Our Clients

Thank You!
Serving our clients is the reason that we do business. We are thankful to our many clients for allowing us the opportunity to serve.

Growing our business with out losing our focus
We believe that if our business loses its focus on serving you the client we will fail in our mission. Over the years, we have successfully served our clients in a wide variety of industries and in a number of markets. It is our desire to serve as many clients as is possible, without losing the level of service and quality of a small business. We believe that we have built a business model that supports this objective.

Philosophy

Flexibility
We have learned over the years that there is no one-size fits all janitorial & maintenance service. Every facility has different needs and every client is unique. Our objective is to ensure your success. We believe that in tailoring services to your facility's needs and ensuring your satisfaction with our services that we are not just cleaning or maintaining your facility but helping you to be successful.

Quality & Communication
Although we have built a quality assurance model that allows us to maintain a high level of quality in our work, the quality of our services must be measured by the satisfaction of you the client. We are always available if there is a problem and our management team is committed to ongoing communication with you throughout our relationship.

Service Model

Flexible Service
We offer a an array of building services. These include specialized service in areas such as: Nightly Office Cleaning, Food Processing Plant Cleaning and Snow Removal. However, we also seek to tailor our services to meet our client's needs.

Vendor Relationships / Consistent Supply & Service
By developing relationships with supply vendors, we are able to ensure that our service is complemented with constently available and high quality janitorial supplies.

Quality Control Management Program
Implementation of a detailed Quality Control Management Program is the first and most important step in achieving our goals of serving you. We place a high value on your satisfaction.

The History of Carnation Building Services

Carnation Building Service, Inc. was founded in 1991 by Michael Bertram (President / CEO) . Our beginnings were humble. It was our belief that if we provided a quality service at a fair price Carnation Building Services will grow and be a viable competitor in the building services sector.

Today, through the hard work and commitment of our staff and the trust and loyalty of you, our clients, we believe that we are accomplishing this objective.

Our Staff

Human Touch
Our company has been built with the hard work and dedication of our staff. We believe that in helping our employees to be successful as individuals we are truly building up our service capacity. In an industry that has a high rate of turn over, we pride ourselves in having developed a culture of loyalty and quality. In so doing, we have achieved a very low turn over rate. Quite a number of our employees have been with us since the beginning.

Respect & Trust
In producing an environment built on respect and service, we are confident that our staff will care for your property as if it were their own. We have built a staff with a high level of character and integrity. Every employee at Carnation is accountable and trustworthy. It can not be overstated that we appreciate their efforts in making us successful.

Continuous Improvement

Employee Training
It is fundamental to our business that our management and staff receive the best possible training. This ensures that your valuable property, holdings and our reputation are well maintained and cared for. Our training and orientation program ensures that our staff fully understand mandatory security practices, product usage and application and cleaning methods and procedures.

Regular Accountability
Our management team meets regularly to assess the level quality of service, areas for improvement and training needs of our staff.

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